To reply to the original issue in this thread - we just released Helix v2.14.4, which contained a bug fix that may help resolve the OP’s issue. You can see the release notes here:
[edit: Updated the above link, which was previously incorrect]
If you have a chance, give it a try and let us know if it resolves that issue!
Hi!
I have a large Sketchup model that we need to move to Revit. I think that the grouping and tagging is set up in a way that will facilitate this, but am not a Sketchup user, so am not 100% sure.
Hi Ben, any update on this? Perhaps we can jump on a phone call?
We believe that Helix v2.14.14 may have fixed the issue you were having. You can check out the the release notes and download this version from this post:
I previously mentioned this in this comment above, but I included the incorrect link to the release notes. I have just fixed that, so now the link in this and that post should now be correct.
If I recall, you mentioned you had switched to Revit 2025 - we are still working on adding Revit 2025 support to Helix, but will post in the forums when that’s released as well.
@Bmor thanks for posting!
There could be a few causes. I’d recommend checking that the mappings and SketchUp exporting are working correctly. When you are in SketchUp, You can expand the Helix window so that you can see a 3D version of what Helix has exported so far. As you keep selected things from your SketchUp model and mapping, they 3D preview should update every time you click ‘Send to Revit’. Here’s a short gif of that process:
If the 3D preview looks correct, then it could be an error when importing into Revit. For that, when you import, do you see any errors pop up when the import is complete? After the Revit import, what do you see in the Status Report window? Are there a lot of elements and a lot of failures, or only a few successful elements?
As for loading the electrical distribution equipment, I’d recommend mapping them to a Mesh (DXF) to bring in the geometry, as you are correct that Helix doesn’t support converting them to native Revit electrical equipment families yet.
Here’s a few more posts about importing different types of geometry into Revit using this method:
Let me know how it goes, and if you’re able to make some progress!
Thanks,
Hi Daniel,
I expanded the Helix window as you suggested, and it showed basically the same thing that was showing up in Revit:
Thanks!
@Bmor My apologies in the delay on getting back to you about this, our team was mostly away for the Thanksgiving Holiday in the US these past few days!
Thanks for checking the Helix viewer, this is helpful. This means that the intended geometry is not getting exported from SketchUp (to Helix) correctly, so the issue is probably on the SketchUp side (not the Revit side).
This either means that:
Can you share the model you are trying to export with me? That would probably be the quickest way to get to the bottom of this - if so I’ll send you a private message with a link to upload the file.
Thanks,
Hi! It is a model that I received from a customer, so unfortunately I can’t share it directly with anyone else due to NDA’s.
Hi Daniel,
I downloaded the new Helix version, but now it’s just stuck on the “ALMOST THERE” window when trying to open it from Sketch UP.
Are you still having the issue? I can’t replicate the issue with Helix currently.
I can get it to unstock (doesn’t work every time), but it is still not moving over any elements. Error message at Revit says: The Family for this DXF Element either failed to be created or failed to correctly load. Materials do transfer though.
Could you DM me a link to the model you are working on so I can help work though it?
Do you have an email to send that to? And should it be of the Revit or Sketch Up model?
dave@evolvelab.io. If you can share over both it would be helpful. The SketchUp model and the Revit template/project it is going into.
Did you receive my email with both models?
Yes, received.
Digging in this morning.
