How to Manage Licenses Using the License Portal

Licenses

Where to purchase?

The email used to purchase licenses will also be the account owner, who can assign and revoke seats and license managers.

License Portal

https://licensing.evolvelab.io/

How to register/login?

Go to the licensing portal.

  • If you have already registered, you can log in with your email and password

  • If you don’t have an account, you can create one by clicking on the ‘Create Account’ button at the bottom

How to assign a fixed seat , floating seat, or license manager?

  • Type in an email address then click the green check mark.
  • To remove them, just click on the red ‘X’.
  • Licenses can be reassigned or removed an unlimited amount of times
  • For a floating license, there is no limit to the number of (inactive) users you can add.

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Floating License

  • If you purchased a floating license, you can add an unlimited number of emails to your floating license pool.
  • All emails not currently using the app will show up in the inactive users list.
  • If someone is currently using an app, they will show up in the active users list instead.
  • As soon as a user logs out of the app, they will move back to the inactive users list. If the app closes unexpectedly, or their internet connection is lost, they will also automatically become inactive after a short period of time (about 10 minutes).
  • If someone tries to log in, but there are no seats available, they will see an error message.
  • Account Owners and License Managers can also:
    • Lock an email, so a particular user will always have access to an app. This takes up a floating seat.
    • Relinquish a user. Basically, you can kick one of your active users off the app to make room for a different user.

For more details on Floating Licenses, see this post

See App Usage data

  • You can now see which EvolveLAB apps your team members have logged into, and when:

    You can learn more about viewing and managing App Usage Data at this forum post.

Frequently Ask Questions

  • Can there be multiple admin users? Only a single Account Owner is allowed, but that individual can assign up to 10 License Managers, who have the ability to assign and revoke seats.
  • When I assign someone a seat how long does it take to process? Assigning or removing licenses will process instantly.
  • How do new users register when a seat has been assigned to them? The following window will appear when a new user tries to run the tool for the first time. If the email used during registration matches the email that has an assigned seat, they will automatically have a license. Alternatively, they can sign up for a free account beforehand at the licensing portal

  • Are there any limits to changing users? No - you can change the user email assignments as frequently as you’d like.
  • Why don’t I see any licenses? Only the Account Owner and any License Managers that they have assigned, will be able to see the licenses. Trials and expired licenses are not shown in the portal.
  • Does EvolveLAB offer SSO? Yes, we now offer SSO for (almost) all of our apps. If you’re interested in learning more, please see this forum post.For
1 Like

I have just signed up to use Veras and had a couple questions. As a manger do you get a seat automatically? If I have registered a member of my team as a seat will they get an email notifying them? We assigned a seat and the member does not have access, it says they are still in the free trial and it’s unclear on what to do next.

Thank you for reaching out! The manager can also purchase a seat, but there is not a free seat given automatically.

  • All our licensing is user based tied to an email address.
  • The license administrator at your firm assigns the licenses based on employee email address.
  • Through the license portal, licenses can be reassigned an unlimited number of times with the user’s email address.

User’s will sign in with their email address using this portal: EvolveLAB | Customer Portal

Let us know if this helps, otherwise you can contact me directly at contact@evolvelab.io.

3 Likes

We just released a ‘License Manager’ feature, which I thought I’d mention here, which allows the account owner to assign ‘License Managers’ who have the privilege to assign and revoke purchased license seats to email addresses. If you have any purchased seats, you can currently add up to 10 License Managers to any of your EvolveLAB products.

What the Account Owner sees:

What the License Manager sees:

Note that a License Manager cannot see or edit any billing or payment information.

2 Likes

We’ve just released a ‘Record App Usage data’ feature, as described in more detail in this post:

tldr; If you are an Account Owern or License Manager, you can see who logged into which apps, and when, to help you more effectively manage your purchased licenses!

1 Like

Now that (almost) all of our apps support SSO, web published a forum post on what SSO is, who it’s for, and how to go about setting it up. See the below link:

We’ve now added floating license support for our apps! I’ve edited the original post here to contain some information on it, as well as made a fully blog post about our floating license system here:

1 Like