Uncertain about the process of canceling a monthly subscription

[Daniel]

@zhilen111 Thanks for reaching out.

To cancel any subscription, first log into the Customer Portal (https://licensing.evolvelab.io/), then click on either the MANAGE ACCOUNT or UPDATE SUBSCRIPTION buttons.

This will take you to a page where you can cancel your Veras monthly subscription. You can cancel anytime, and you’ll still have access to Veras until your subscription end date (1 month after your last payment).

For more info on the managing licenses and the portal, see this post:

How to Manage Licenses Using the License Portal

Licenses Where to purchase? Veras Glyph Helix Morphis The email used to purchase licenses will also be the account owner, who can assign and revoke seats and license managers. License Portal https://licensing.evolvelab.io/ How to register/login? Go to the licensing portal. If you have already registered, you can log in with your email and password [image] If you don’t have an account, you can create one by clicking on the ‘Create Account’ button at the bottom [image] How to ass…

If you run into any issues and/or want us to cancel the subscription for you from our end, please confirm this by sending my a DM with the email address tied to your purchase, and we can go ahead and cancel it for you.

Thanks,