@Sina - I’ve added you manually. Please let me know if you have access.
Hi, having the same problem with signing up. How can I solve it? thank you.
Can you add me too?
Having the same issue
@rzf - with further testing we found that this temporary link works for now: Temp Login Link
We’re working on a fix to roll out to the main link.
Thanks, but this still doesn’t let me sign up, just log in
when you “sign in” for the first time it asks you to create a password:
It doesn’t give me this option
i have promlem
Please help me to buy your services. I can’t log in with my account to make monthly purchases.
Hi dear ben i have this problem too. can you add me manualy too?
1 Like
Can you try the temporary link above first?
salam mohamd . tonesti ba in link ke ben gozashte vared beshi
hi ben . no i can’t ben
We use Stripe for payments and Google for our Veras endpoints. If you happen to be in a restricted zone, there’s very little we can do to enable access, as these regions are beyond our control.
Here’s a highlighted article on Stripe regarding access and restrictions: https://stripe.com/legal/restricted-businesses#:~:text=Use%20of%20Stripe’s%20services%20for,such%20as%20those%20individuals%20or
Hi Ben
i cant create account
please add me
tanks.
I’ve added your account. However, I would also check the link in the post above:
A post was merged into an existing topic: Cannot login through the SketchUp 2021 Extension with v1.7.0.0
Hi dear Ben… i cant create account… please add me
tanks
@amir.hoteb - Thanks for posting!
I’ve just created an account for you with the email you provided above and sent you a password reset email to allow you to log in.
I have removed your email from the above post for security reasons.
Please let us know if you have any further issues!
Thanks,