I wanted to bring to your attention that I’m experiencing some frustration due to the slow render time. Do you think it will be possible to improve this issue?
Additionally, I would like to inquire about the process for receiving a refund, as the current performance is not meeting my needs.
Thank you for your assistance
We’ve had an issue with a 3rd party update - we have now removed that dependency, and the render speed is back up! Here’s the conversation: Render time too long - #8 by Ben
Apologies for the degraded service. I’ll message you directly regarding the refund.
Hi Ben, i understand that you are doing your best, unfortunately i am still getting this: Error: Render Failed
Render failed due to the following error:
Error: Error parsing scaler response data