@Hakeem Thanks for posting, this error means that the connection between your computer and our server was interrupted during the rendering.
This can happen occasionally if you loose internet connection, or sometimes if you are using a VPN or firewall that is blocking our server. If you get a notification from those services, try creating an allowance for our top-level domain (evolvelab.io).
I don’t fully understand your question, but if this continues to happen, can you provide some more info so that we may look into it?
What version of Veras do you have installed?
What software are you using Veras with (ex: Revit? SketchUp? Web?)
How often does this happen? Every time you try to create a rendering? Only occasionally?
If you have a firewall or VPN, can you try generating a rendering with them disabled, and let us know if it works?
Can you try creating a rendering while connected to a different network - for example if you are at work, try it at home from your personal wifi network, or by using a cell phone hot spot. This helps indicate if the particular network you are using may be related to the issue.
Thanks,