Veras Sketchup - Apple M1 Max macOS 13.3.1 (22E261) Request must have customer_email in body

Unfortunately, when attempting rendering, the following error occurs:

“Request must have customer_email in body.”

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I found a link that contains an archive to solve a problem with Windows, but how can I solve it on macOS?

@Vashchenko - Thanks for sharing this, just wanted to let you know that we’ve been looking into it over the past week. We haven’t been able to find a solution yet.

I think this is mostly because we’re having a hard time reproducing this issue on our end, which makes pushing out a stable solution difficult. We’ll continue to work on it though and let you know once we’ve found a solution.

If you are able, can you let us know which version of Veras you have installed, as this could help us narrow down the problem!