Veras Floating Licence

Veras
1

We have purchased a floating licence of Veras to replace our named user subscription. The new floating licence seems to be visible and available on our licence server, which is running the latest version 6.2.2, and I have deployed the latest version of Veras to all computers.

We have also invited our users to create Chaos accounts, and the floating licence is assigned to the admin, with Floating Licence Sharing enabled in the online portal.

However, when our users open Veras and log in, it does not show that the floating licence is in use. What are we missing here?

2

Are each of the user’s accounts are added to the floating license pool in the admin portal?

There have been a couple other users reporting license issues, so I pinged our internal support chat to see if there is an outage.

Sorry I can’t be much direct help, because all licensing issues are handled by the online support ticket team. You can open a ticket with them here Submit a request – Chaos Help Center