Installing Veras

sadra · May 4, 2023, 6:28am

hi im in trouble. the windows installer wont let me instal veras and say this is not a valid windows installer package

Ben · May 4, 2023, 6:15pm

@sadra - welcome to the forum!

Could you please provide a screenshot of the error message?

Five · May 4, 2023, 8:00pm

Hello,
I am in trouble also installing the program on sketchup. Aparently seems easy but whenever i install it, is it suposed to appear as an extension? because it doesn’t.

I wonder if i have to do something else…

thanks in advance

Ben · May 4, 2023, 11:49pm

@Five - are you trying to install Veras for Windows or Mac? and what version of SketchUp do you have?

Five · May 5, 2023, 7:00pm

no, it is windows and my sketchup version is 2020 pro

Ben · May 6, 2023, 12:01am

I see. For SketchUp we only support 2021, 2022 and 2023.

Five · May 6, 2023, 7:47am

Thank you very much buddy <3

sadra · May 7, 2023, 9:33am

hi thanks for your attention

Ben · May 8, 2023, 10:07pm

@sadra - it could be that the *.msi is blocked.

There are two things you can try:

Option 1

right click on the installer and look at the properties
(it would help if you can share a screen grab of the proeperties)
Uncheck the Unblock box if it exists

Option 2

download the installer as a zip file: EvolveLAB_Veras_Setup.zip
Unzip this file.
- Do not use the Windows File Exporer to unzip
- You can use the free 7 Zip app