How to fix Veras login problem

I installed Veras in Revit 2022.It stacked on the login page.Its showing only attemping login.
How to solve this issue?

@bikashseas - welcome to the forum!

Thank you for posting the issue here.
Are you using a VPN?
Are you located in one of the countries that we don’t support? ref: Stripe regarding access and restrictions

Hi Ben,
Thanks for the reply. I’m trying from Dubai,UAE & not using vpn.
But its working now.

Thanks for the update. It’s great that it works (even though we didn’t change anything).

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I’m experiecing the same problem but nothing seems to work. I’ve reinstalled, unistalled e installed again and keeps showing the message “ATTEMPTING LOGIN”. What am I doing wrong?

With the release of Veras standalone, can you test and see if this version works? Go to this url: