Failed to Export Model

I am very new to Helix and I keep getting an error when trying to export a model. It says:

Failed to Export the model. Try exporting less 3d geometry.
Error message: Object reference not set to an instance of an object.

I am using the trial currently to see if it will work with our workflow but I have been getting very inconsistent results were it will or will not work. Every time it doesn’t work it throws me the above error. I am not sure what I am doing wrong. Any insight would be very helpful.
Screenshot 2024-02-10 153859

@0zelaya0 - welcome to the forum!

Sorry that you ran into this issue. We have a patch available: Helix_Setup_v2.13.2.msi

Please let me know if the patch above fixes your issue.