Dear Evolve lab suppoer team,
Since the update 2.0.0 I am getting error getting license information mesasge and can not even log in though Chaos.
I am attaching the following picture.
PS: I tried contacting though email as well.
Thank you in advance
Also, i tried logging in thought another computer and it works thus something is happening with my main computer.
Tried clearing cookies etc but did not help, neither opening a private window.
Thats weird…
That is weird. Thanks for that info. Will look into this, and get back to you soon.
Hi there, i have exactly the same problem as Zarathos!
Hello do you have any news? Mister Greg is not answering on the personal chat.
@Zarathos will message you now. Was away last week and a half.
hey i hope you had a nice week.
the problem got fixed with the new released version.
Lastly and personally just a feedback would be that when someone has to take a leave the users who paid for a license (at least) should get someone else to talk to 
Thank you in advance though for your time before your leave.
@Zarathos Thanks for the info, glad it’s working now! We were struggling with this issue, but have released some fixes over the last week that seem to be resolving the issue for most users. I’ve started the process for getting you a refund for the time during which you were unable to use Veras, I’ll follow up in a private message with more details on that!
@MarioBoss Are you still experiencing the issue? I believe this was happening on and off for you over the past few weeks, correct?
If you are, I will follow up in a private chat yo gather some more information so we can hopefully narrow down and resolve the issue for you.
Thanks,
@MarioBoss (again), @Zarathos - We just released an automatic update - v2.3.0.3, which we believe will fix this ‘error getting license’ issue.
Please try logging in now, and let us know if you are still experiencing any issues.
Hello yes ! Finally thank you
