Cant access Veras free trial

Veras
#1

I installed Veras but the prompts say no license found.

#2

Can you test the pre-release version?

This version has a different login process.

1 Like
#3

@Zeus - Did this solve your problem? I am having the same issue…

#4

FYI - I have the same issue and tried the pre-release. I got the screen below and have copied the error below that.

image

{ “message”: “Network Error”, “name”: “Error”, “stack”: “Error: Network Error\n at t.exports (file:///C:/ProgramData/Autodesk/Revit/Addins/2023/EvolveLAB.Veras/webUI/js/chunk-vendors.3a7bb7a5.js:4240:68114)\n at f.onerror (file:///C:/ProgramData/Autodesk/Revit/Addins/2023/EvolveLAB.Veras/webUI/js/chunk-vendors.3a7bb7a5.js:4657:119806)”, “config”: { “url”: “https://evolvelab-licensing.uc.r.appspot.com/users/mpjohnston85@gmail.com/status/prod_MyI91ut0VAcCcl”, “method”: “get”, “headers”: { “Accept”: “application/json, text/plain, /”, “Access-Token”: “eyJhbGciOiJSUzI1NiIsImtpZCI6ImY4NzZiNzIxNDAwYmZhZmEyOWQ0MTFmZTYwODE2YmRhZWMyM2IzODIiLCJ0eXAiOiJKV1QifQ.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.JlfZ6arSzrMKhT4_SVSS_wrvhDxJIDutjUUJK2X83bqdIjf4CLJyPORgqPBRUfDvPwVvqnGmNA9NjPWN2EHJQI4XdgQzMmJHalL0CSDYcAoT6FXhuOdZzR0CM6K6rJuacm3T69B8_1urmMwu_CJi81TOYTFqnf4ygcZ8zkNg1tkW7eJmXfBY3DOcjvISEpX-JFIrj2L4tYO0UCU0H9_ckvLWOXOQ4n9y69_lfVyLoDJvgDIaLtrF-ahDLuXZGMQuFr98EEdQN7rsXm2BFmGp_5lGvuM3J06fZuO9c3VMV0A5lsKONDMb8su4n7V7b6vSCKb_-laIAigg9f1A6qcx0g” }, “transformRequest”: [ null ], “transformResponse”: [ null ], “timeout”: 10000, “xsrfCookieName”: “XSRF-TOKEN”, “xsrfHeaderName”: “X-XSRF-TOKEN”, “maxContentLength”: -1, “maxBodyLength”: -1 } }

#5

Thank you for posting the error message. We’re looking into this and we’ll relay the discoveries.

1 Like
#6

@Ben - Have you all discovered anything about this issue? We (4 people in our office) have been unable to access the trial or even purchase licenses. Thanks for your help!

#7

We have another solution that we’re working on, but the implementation & deployment will have to happen after the SketchUp release. (We also just released the Rhino for Windows version)