Cant access Veras free trial

I installed Veras but the prompts say no license found.

Can you test the pre-release version?

This version has a different login process.

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@Zeus - Did this solve your problem? I am having the same issue…

FYI - I have the same issue and tried the pre-release. I got the screen below and have copied the error below that.

image

{ “message”: “Network Error”, “name”: “Error”, “stack”: “Error: Network Error\n at t.exports (file:///C:/ProgramData/Autodesk/Revit/Addins/2023/EvolveLAB.Veras/webUI/js/chunk-vendors.3a7bb7a5.js:4240:68114)\n at f.onerror (file:///C:/ProgramData/Autodesk/Revit/Addins/2023/EvolveLAB.Veras/webUI/js/chunk-vendors.3a7bb7a5.js:4657:119806)”, “config”: { “url”: “https://evolvelab-licensing.uc.r.appspot.com/users/mpjohnston85@gmail.com/status/prod_MyI91ut0VAcCcl”, “method”: “get”, “headers”: { “Accept”: “application/json, text/plain, /”, “Access-Token”: “eyJhbGciOiJSUzI1NiIsImtpZCI6ImY4NzZiNzIxNDAwYmZhZmEyOWQ0MTFmZTYwODE2YmRhZWMyM2IzODIiLCJ0eXAiOiJKV1QifQ.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.JlfZ6arSzrMKhT4_SVSS_wrvhDxJIDutjUUJK2X83bqdIjf4CLJyPORgqPBRUfDvPwVvqnGmNA9NjPWN2EHJQI4XdgQzMmJHalL0CSDYcAoT6FXhuOdZzR0CM6K6rJuacm3T69B8_1urmMwu_CJi81TOYTFqnf4ygcZ8zkNg1tkW7eJmXfBY3DOcjvISEpX-JFIrj2L4tYO0UCU0H9_ckvLWOXOQ4n9y69_lfVyLoDJvgDIaLtrF-ahDLuXZGMQuFr98EEdQN7rsXm2BFmGp_5lGvuM3J06fZuO9c3VMV0A5lsKONDMb8su4n7V7b6vSCKb_-laIAigg9f1A6qcx0g” }, “transformRequest”: [ null ], “transformResponse”: [ null ], “timeout”: 10000, “xsrfCookieName”: “XSRF-TOKEN”, “xsrfHeaderName”: “X-XSRF-TOKEN”, “maxContentLength”: -1, “maxBodyLength”: -1 } }

Thank you for posting the error message. We’re looking into this and we’ll relay the discoveries.

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@Ben - Have you all discovered anything about this issue? We (4 people in our office) have been unable to access the trial or even purchase licenses. Thanks for your help!

We have another solution that we’re working on, but the implementation & deployment will have to happen after the SketchUp release. (We also just released the Rhino for Windows version)