Cannot Sign In to SketchUp

[fammien]

Hi i installed veras on my sketchup , it wants email to sign in but when i typed my email it didnt work. There is no reaction
Help me please

[chenhaoluan]

me too,what’s the problem whit thait?

[fammien]

When i type my email and click on next button it doesn’t work and not continue

[Ben]

@fammien & @chenhaoluan, can you please share an image of the screen where you can’t sign in?

[fammien]

[fammien]

@chenhaoluan i tried to sign up with vpn and i did it
try it, hope u can solve it too

[Ben]

@fammien - I’m glad the VPN allowed access to our endpoint. This is something we want to update so that you don’t need a VPN passthrough.

[Ashkan]

Me Too, There is no reaction.

[fammien]

@Ashkan try it with vpn and just hold on

[Ashkan]

Thanks, I’ll try it